To begin our relationship, we like to set up consultations with prospective clients (either in one of our darling brick & mortar shops or via phone/Skype/GoogleHangouts) so that we can hear more about you, your story and your event and stationery needs. During this consultation, we'll explain our process again in more detail, take detailed notes of your project and aesthetic vision, answer any questions and you'll get the chance to hear a bit more about who we are and what we believe.

After we've had our consultation, one of your project managers will follow up (typically within 3 to 4 business days - though we'll always be sure to update with accurate time for your specific project) with a rough quote for the project. We are happy to tweak and modify quotes as we discuss the project and continue to fine-tune specs. Once we land on a comfortable starting-point, we will need your content/wording (Happy to help with that! We're experts, after all!) and a 50% deposit.

Once we receive all your wording, we'll get started flexing our creative muscles in the form of PDF proofs. Typically, initial proofs take anywhere from 5 business days to 3 weeks (depending on the complexity and intricacy of the design). Once you receive your first proofs, you'll have the chance to react, request edits and make tweaks. Three rounds of PDF proofs are included in your costs to ensure that we have ample time to knock it out of the park.

Once you've approved a proof, we move your project into production and you wait with baited breath. Our team lovingly crafts your suite in our NH studio. We print each piece on our antique presses, line envelopes, tie ribbons and assemble suites all by hand. Typical turnaround time for a wedding invitation suite is approximately 4 weeks from proof approval. Rush printing and delivery is often available for rush fees. Once your beautiful hand-printed pieces are finished and we receive payment for the final balance, we lovingly pack them up and send them off to you where you'll open and swoon at their in-person beauty.

From save the dates through thank you notes, we love to create cohesion between paper goodies throughout the wedding and event lifecycle. Once mailed pieces have gone out to your guests, we'll work with you on any day-of stationery that you might need such as signage, programs, menus and more!

After all is said and done, most of our clients have become friends. We stay in touch, chat about life, gasp over gorgeous photos that you send us and maybe even celebrate more milestones together (new homes! babies! new business! puppies!).