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January 5, 2021

We’re Hiring an eCommerce Manager – Dover, NH

In this role, you will be responsible for managing the eCommerce side of Gus & Ruby Letterpress. You will be the point person for our raipidly-expanding online store and the many customers we serve throughout the country. Responsibilities include, but are not limited to:

• Customer service & communication (answering emails and responding to voicemails, etc.)
• Scheduling and managing all shipping associates
• Managing orders (printing forms and overseeing fullfilment)
•  Packing/shipping orders
• Managing eCom inventory (transferring inventory between stores) through communication with store managers
• Receiving pertinent POs and product and organizing inventory within the warehouse
• Ordering & organizing shipping materials

About You:
– You have retail and/or eCommerce experience (strongly preferred but not required)
– You are organized and meticulous about details
– You are a multi-tasker and are nimble moving between tasks
– You offer exceptional customer service

This is a permanent part-time position (approximately 20 hours per week with a Monday-Friday schedule in our Dover, NH studio) with BIG room for growth. Interested? Please send a cover letter telling us why you’d be great at this job and resume to: hello@gusandruby.com

covid19

portsmouth

reopening

retail

June 26, 2020

Portsmouth Reopening Protocol

Welcome Back! We missed you!

After 100 days closed to customers, our Portsmouth, NH store has reopened! What a stressful and scary few months it has been. And while nothing is back to normal and Covid is still very much here, for the foreseeable future, we want and NEED to be open and serve our Portsmouth community again, in a safe but welcoming way.

Our new store hours are Thursday – Monday from 10am – 6pm. We will be closed Tuesday & Wednesday. If you aren’t yet ready to shop with us in-store, you can shop online 24/7 and choose free shipping or curbside pickup!

Please read below so you are familiar with our protocol. We’ve worked SO hard to get the store ready for your return and we hope that those of you ready to shop in-store again are able to escape the real world for a bit and bring some joy into your life with all of our lovely goods.

Mask up

Masks are mandatory for our safety and yours. If you forgot you makes, we have them available for free inside.

Wash up

Please sanitize your hands upon entering. We also have sanitizer throughout the store so reapply when needed.

Our max is 6

We will allow no more than 6 customers in the store at one time (in addition to the 2-3 staff members you’ll see working). If there are already 6 people shopping, please wait outside for someone to exit. We promise it will be worth the wait!

Give some space

Please be aware of the other patrons and stay 6 feet apart as much as possible. Our store is small but we’ve spaced things out so you have more room than usual.

Shop away!

We’re so excited to have you back. This is new territory for us all and we truly want to give you the most comfortable and enjoyable shopping experience, but things may move a little slower than usual in order for that to happen. If we can do anything to make your shopping experience easier or more comfortable, please let us know. And as always, please remember to be kind and patient with other patrons (not just at our store, but everywhere) and offer grace to the hardworking staff.